Community Compensation

🔍 When Compensation Applies

Compensation will be considered if:

• The loss was caused by a confirmed vulnerability in ForgeX product.

• The issue was not caused by user error, phishing, or third-party dependency failure.

• The user reports the issue within a reasonable timeframe (e.g., within 7 days).

• The user provides valid proof of loss (transaction hash, wallet address, timeline).

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🧾 Compensation Process

1. You can submit your report through one of the following ways:

   1. Mail us at [email protected]

   2. DM @james_ssc on Telegram or send msg at Telegram group

   3. DM @forgex_tools on Twitter

   4. DM one of our team member

2. Our team will investigate and validate the claim

3. If approved, a compensation plan will be proposed

4. Compensation is paid in SOL or USDT, based on availability

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💡 Example

Suppose a user loses $10,000 worth of assets due to a confirmed vulnerability in ForgeX’s infrastructure (e.g., incorrect wallet routing logic).

Once the issue is reproduced and validated, we will:

• Immediately compensate the user from the Community Security Pool, up to the current available balance.

• If the validated loss exceeds the pool’s capacity, we will coordinate a case-by-case settlement with the affected user(s), such as staged reimbursement or off-chain agreement.

This reflects our commitment to fairness, transparency, and real accountability.

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⚠️ Exclusions

We are not liable for:

• User-side phishing, leaked private keys, or misconfigured wallets

• Token price volatility or failed strategies

• Losses due to third-party smart contracts not maintained by ForgeX

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🤝 Our Commitment

Security and fairness are at the core of ForgeX. We don’t just build infrastructure — we stand behind it with real accountability.